About Us

At Pupil Pathways, we believe every learner deserves the chance to thrive in education leaving no one behind. Our whole team is here for a reason. We care about providing all young people with a sense of belonging.

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Our mission

We are on a mission to build a fairer, more connected education system, where full and accurate information for every learner is passed to the right person, at the right time, in the right place. We know the importance and impact of support starting early, to ensure no one is left behind.

… Why

We believe every learner deserves the chance to thrive in education and no learner should be left behind

… How

To support each learner’s journey by meeting their needs, nurturing growth, and allowing them to prosper

… What

A safe and secure, GDPR-compliant platform supporting smooth transitions and inclusion for all learners, across all phases of education

Customer & Services Team

Brendan Nel

Founder, CEO

Brendan is dedicated to driving the growth of Pupil Pathways in collaboration with the leadership team and our partners, ensuring the delivery of high-quality products and exceptional customer service. His focus is on supporting our expanding community of school settings and local authorities with innovative solutions that meet their evolving needs, so No Learner Is Left Behind.

Karen Youds

Head of Operations

Karen oversees our projects from concept to delivery, ensuring every solution meets the needs of local authorities, PVIs, and schools. She works collaboratively across all areas of the business and with our customers to keep projects on track, and guarantees that each release is dependable, timely, and of the highest quality.

Neil Benson

Chief Technology Officer

Neil leads our software and data development team, driving the creation of innovative, high-quality products for our customers. He also oversees information security and compliance, ensuring our systems meet rigorous standards and maintain the high level of accreditation our partners expect.

Helen Baker

Head of LA Partnerships

Helen leads our partnerships with local authorities and schools, drawing on her proven track record in education and strategic growth. She is deeply focused on customer needs and long-term impact, working to ensure our solutions make a meaningful difference for every learner. Through her leadership, we continue to expand our reach and evolve our services to meet the changing needs of schools and local authorities.

Lizzie Whitlock

Transition Partnership Manager

Lizzie supports local authorities and schools in delivering smooth transitions from Early Years through to post-16, using data-driven insights to improve learner outcomes. Having experienced seven transitions across different educational settings herself, she understands the challenges learners face. As both a parent and a professional, Lizzie is passionate about creating more supportive, seamless journeys for today’s learners.

Rachel Jones

Transition Services Manager

Rachel leads our services and support team, ensuring that schools and local authorities have a smooth and positive experience from onboarding through long-term partnership. She plays a vital role in representing the voice of our partners, helping shape and grow our products to improve outcomes for learners and engaged educators and service providers.

Georgia O'Neill

Transition Services Lead

Georgia is a qualified former primary school teacher who brings her classroom and transition experience into the heart of our solution development. She works closely with schools and our technology team to ensure that the voices of pupils and educators shape the design of our services. Her insights help us deliver practical, impactful solutions that meet the evolving needs of schools and local authorities.

Browse our case studies and blog posts here