About Us

At Pupil Pathways, we believe every learner deserves the chance to thrive in education leaving no one behind. Our whole team is here for a reason. We care about providing all young people with a sense of belonging.

Our mission

We are on a mission to build a fairer, more connected education system, where full and accurate information for every learner is passed to the right person, at the right time, in the right place. We know the importance and impact of support starting early, to ensure no one is left behind.

… Why

We believe every learner deserves the chance to thrive in education and no learner should be left behind

… How

To support each learner’s journey by meeting their needs, nurturing growth, and allowing them to prosper

… What

A safe and secure, GDPR-compliant platform supporting smooth transitions and inclusion for all learners, across all phases of education

Team

Brendan Nel

Brendan Nel

Founder, CEO

Brendan is committed to supporting the growth of the business along with the leadership team to achieve the best quality products and customer service for our growing customer base across PVIs, schools, and local authorities.

Neil Benson

Neil Benson

Chief Technology Officer

Neil leads our software developers to deliver innovative and high quality products for our customers. He is also responsible for our information security and compliance to maintain our accreditations.

Helen Baker

Helen Baker

Head of Business Development

Helen leads Business Development, leveraging her strong track record in education partnerships and growth. Focused on customer needs and long-term value, she's key to expanding our reach and ensuring our solutions meet evolving PVIs, school and local authority requirements.

Karen Youds

Karen Youds

Head of Technology Operations

Karen leads technical projects from initial concept through to delivery, making sure our software meets the needs of local authorities, PVIs, and schools. She collaborates across all areas of the business to keep projects on schedule and ensures every release is reliable and high quality.

Lizzie Whitlock

Lizzie Whitlock

Business Development Manager

Lizzie has a focus on business growth. Having experienced seven moves across different educational settings herself, she knows how challenging this can be for learners. As both a parent and professional, Lizzie is passionate about improving transitions so today’s learners enjoy a smoother, more supportive journey.

Rachel Jones

Rachel Jones

Client Services Manager

Rachel leads our client services team, ensuring PVIs, schools and local authorities gain the maximum value from our products. She plays a key role in representing the customer voice at Pupil Pathways, helping us create products that enhance the user experience.

Georgia O'Neill

Georgia O'Neill

Client Services Analyst

Georgia evaluates client services processes, analyses trends in the customer journey and provides actionable insights to enhance the product and overall customer experience. A former primary school teacher, she works to meet customers’ needs and be their voice within the company.